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Return policy

Return policy

Because your satisfaction is our goal, we are keen to provide better customer service. You can simply return the product if it turns out that there is a manufacturing defect in the product.. All you need to do is contact customer service within a maximum period of 3 days from the date you received the product

Terms of return of the product?

We offer a return policy that enables you to return the product within 3 days of receiving it. Please note that the following conditions must be met to successfully process the product return request:

There must be a manufacturing defect or defect in the product.

The product can be returned within 3 days only from the date of receipt.

The product must be in its original packaging, unopened.

It must not have been used and must be sealed as it was.

How do I return the product?

Contact us via WhatsApp

Who bears the return costs?

If you receive a product other than the one you ordered, or there is a manufacturing defect, we will cover the shipping and return costs

How do I get a refund?

In the event that the payment was made by credit card, the value of what you paid will be returned to the card that was used. Please note that it may take a maximum of 10 working days for the value to appear in your bank account from the date we return the value. If the payment was made by transferring the amount to our bank accounts, we will contact you to provide us with the bank information to transfer the amount